Best Western Plus Boomtown Casino Hotel Reno, Reno

The hotel had small rooms and limited bathroom amenities, but overall okay. Some days the cleaners missed the room and the smoke might be an issue if you have kids. We might consider staying there again due to its location.

I had a mixed experience at the hotel. The room I stayed in was incredibly spacious and well-equipped with a California King Size bed, a giant size bathtub, an extra large shower, a fireplace, a kitchen, and a dining room, which was impressive. However, the room was small for my family of four, especially with two teenagers. The service was a highlight as the staff, from security to housekeeping, were all friendly and helpful. The location was convenient for our travel plans, but unfortunately, the acoustics were terrible which was a downside. The dining options were satisfying, especially with the great prime rib and affordable lobster tails. Despite some flaws, the value for money was decent overall.

I had a mixed experience at this hotel. The rooms were clean and comfy with necessary amenities, but there was a slight lack of consistency in the service quality. The location was convenient, but the dining options left something to be desired.